Shipping policy

Effective date: October 25, 2026

Free standard US shipping

GoodStrips offers free standard shipping, with no minimum purchase, to supported addresses in the United States. Available destinations are determined at checkout. We do not currently offer express shipping or international delivery.

Processing and delivery

Orders are fulfilled by our fulfillment partner, Supliful, from the United States.

For ordinary in-stock orders, allow approximately 2–5 business days for processing once accepted for fulfillment, followed by approximately 2–4 business days in standard carrier transit. Processing and transit are separate stages. Business days exclude weekends and applicable holidays.

These are estimates, not guaranteed arrival dates. Product availability, order size, destination, holidays and carrier disruptions can affect timing. Any different estimate shown for your order will be disclosed before purchase.

If we cannot ship within the timeframe represented when you ordered, we will notify you and offer the legally required choice to agree to a delay or cancel for a prompt refund. We will not treat a processing status as removing those rights.

Tracking

We will send shipment confirmation and tracking information to the email address supplied with your order when available. Carrier tracking can take time to update after a label is created.

Address changes and cancellations

Check your delivery address before paying. If you need a correction or cancellation, email hello@getgoodstrips.com immediately with your order number.

We will try to help, but changes and voluntary cancellations may no longer be possible after fulfillment begins. An email request does not confirm that a change has been made. This does not restrict cancellation or refund rights required by law.

Delivery problems

If an order appears lost, damaged or incorrect, contact hello@getgoodstrips.com. Please report missing shipments promptly and no later than 30 days after the estimated delivery date so we can investigate with our fulfillment partner.

A delivery scan alone does not end our review of a missing-order report. We may ask you to confirm your address and check nearby delivery locations while we investigate.

If an order cannot be delivered because you supplied an incorrect or incomplete address or left it unclaimed, additional reshipping costs may apply. We will explain any proposed charge before arranging reshipment. This does not apply to errors caused by us or our fulfillment partner, or limit rights required by law.

See our Returns & Refunds Policy for remedies and claim instructions.